Team Lead

From 3 to 5 year(s) of experience
₹ 50,000 - 3,00,000 P.A.

Job Description

Roles and Responsibilities

Are you a techie with an innovative streak? Do you have creative ideas that need to be transformed to reality?


Welcome to Precision! Where Talent is nurtured, and Dreams come True.


We are a liberal group of people with varied dimensions of skills focused on the rapidly advancing fields of IoT, Biometrics, Cloud, IT Infrastructure & System Integration. We look forward to meeting bright minds who wish to leverage technology in all facets of life to achieve outcomes that matter to the society at large.


Precision is a buzzing hive of knowledge and technology and experiences with emphasis on "Precision" in what we do...

And whether it is a product we developed years back or a new cutting edge technology in the making, the name says it all.


We are looking forTeam Lead in Pune Yerawada / Viman Nagar with 3 years to 5 years of Corporate experience possessing the following skills:


Team Handling, SLA, Monthly report, Technical Support, Experience as a team leader will be preferred. ( or at least should aware of Team lead activities)


Level L2 Support
Employment type Full time
Job Function End User Support
Industry Information Technology & Services
Education B.E/ B. Tech / Diploma / Any UG
Reporting to Service Delivery Manager
Windows Support General Shift

Gender Prefer Only Male candidates

HR Contact Details:
Sangeeta(HR Talent Acquisition ) - 8766796380

Note: Kindly ping your updated CV to Sangeeta.saibol@precisionit.co.in

Job Description:


Technical Knowledge as L2 and above.

Basic knowledge of ITIL process.

Should handle level one escalation for the zone.

Technical Guidance/training to team.

Daily Team review – (Ageing Calls, Ongoing Activities, SLA, Productivity, Compliance)

Coordination with SDM on Engineers availability, On Call engineer visit and monthly visit.

Monthly C-Sat (Feedback) from customer.

Monthly meeting with Vendor

Coordination with different teams.

Coordination with Client.

Preparing and sharing various reports.

Daily updates and reports to PM.

To handle the Escalations and review on it.





Education

UG:Any Graduate

Company Profile

Precision Techserve Private Limited

 

Precision Offerings:

  • System Integration -Data Centers, Networking, Security, Servers & Storage, Software Solutions, Cloud Solutions & End User Computing
  • Infrastructure Management -End-user Support, Datacenter | Cloud Support, Network Management & Security Management
  • Biometrics & IoT Sensors, Hardware Design & Integration, Embedded Software Development, Ancillary Applications, Algorithms, Enterprise IT Integration & Manufacturing.

Business Portfolios:

  • Biometric Solutions
  • Internet of Things
  • Infrastructure Management Services
  • Systems Integration

We are a Technology conglomerate with people strength in varied dimensions of skills focused on the rapidly advancing fields of IT Infrastructure, IoT, Biometrics, Cloud & System Integration. Precision, founded in Chennai, is a resilient 24 years young Group possessing rich expertise, expansive client base of 1000+ and 2200+ employees supporting us PAN India from various locations.
We are the premium business partners for HP, IBM, MS, Cisco, Amazon, 3M and VMWare and are proud to say that we have established our own brand through the products created in Biometrics and IOT


Company Info
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View Contact Details+

Recruiter Name:Sangeeta Saibol

Contact Company:Precision Techserve Private Limited

Telephone:8766796380

Email:sangeeta.saibol@precisionit.co.in

Website:https://www.precisionit.co.in

Salary:

50,000 - 3,00,000 P.A.

Role Category:

IT Support

Role:

IT Support - Other

Employment Type:

Full Time, Permanent