Job Opportunity – Zonal Coordinator

From 2 to 4 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Roles and Responsibilities

Position Zonal Coordinator
Level L2 Support
Employment type Full time
Job Function End User Support
Industry Information Technology & Services
Education B.E/ B. Tech / Diploma / Any UG
Reporting to Service Delivery Manager /Team Lead
Windows Support General Shift
Gender Prefer Only Male candidates

HR Contact Details:
Sangeeta Saibol (HR Talent Acqusition) - 8766796380

Note: Kindly ping your updated CV to sangeeta.saibol@precisionit.co.in

Job Description:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware (Desktop, Laptop and Printers).
Develop and implement business strategy, and influence change through effective relationship management across a wide network of partners
Ensure the service provider owns and provides timely reports on monthly performance.
Provide support/assistance to team members.
Providing technical knowledge, guidance to team
Maintain Asset tracker and to Business team.
Receiving and responding to approvals and notifications.
To be ensure to close the tickets with in SLA
Maintain the SLA reports for weekly review meeting
Monitoring operational performance of both internal and external service providers
Respond to queries either in person or over the phone.
Maintain daily performance of computer systems.
Monitoring operational performance of both internal and external service providers
Provide support/assistance to team members.
Remotely Install computer peripherals for users.
Ensure the service provider owns and provides timely reports on monthly performance.
Work with the Vendor teams and other departments to help them learn about changes to market trends.




Education

UG:Any Graduate

Company Profile

Precision Techserve Private Limited

Precision Offerings:

  • System Integration -Data Centers, Networking, Security, Servers & Storage, Software Solutions, Cloud Solutions & End User Computing
  • Infrastructure Management -End-user Support, Datacenter | Cloud Support, Network Management & Security Management
  • Biometrics & IoT – Sensors, Hardware Design & Integration, Embedded Software Development, Ancillary Applications, Algorithms, Enterprise IT Integration & Manufacturing.

Business Portfolios:

  • Biometric Solutions
  • Internet of Things
  • Infrastructure Management Services
  • Systems Integration

We are a Technology conglomerate with people strength in varied dimensions of skills focused on the rapidly advancing fields of IT Infrastructure, IoT, Biometrics, Cloud & System Integration. Precision, founded in Chennai, is a resilient 24 years young Group possessing rich expertise, expansive client base of 1000+ and 2200+ employees supporting us PAN India from various locations.
We are the premium business partners for HP, IBM, MS, Cisco, Amazon, 3M and VMWare and are proud to say that we have established our own brand through the products created in Biometrics and IOT

https://www.precisionit.co.in/

Company Info
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View Contact Details+

Recruiter Name:Sangeeta Saibol

Contact Company:Precision Techserve Private Limited

Telephone:8766796380

Website:http://careers.precisionit.co.in

Salary:

Not Disclosed by Recruiter

Role Category:

IT Infrastructure Services

Role:

IT Operations Management

Employment Type:

Full Time, Permanent