Immediate job opportunity For IT Technical Lead in Mumbai Pathal Ganga

from 3 to 7 year(s) of Experience
Mumbai

Job Description

Immediate Job opportunity for IT Technical Team Leader Pathal Ganga (Mumbai)


Please find below job specification for your reference, interested candidate kindly send your update resume for further process.


Designation Technical Team Lead
Role End user Management / Desktop Support
Level L2
Experience 4 year to 6 years
Nature of Job Permanent
Qualification Any Degree (B.E) any Specialization
Shift timing General Shift

Duration for Joining: Within 10 to 15 days

Communication Good in communication written and Verbal


Pickup & Drop available from Kharghar Station. Pickup at morning 7:35 AM.


JOB PROFILE:


Accountable for routine End Users IT Services (Day to day IT Function)


  • Daily Open Calls Review with All team members, Escalation to Regional SDM/ADM in case of SD Support.
  • Maintaining the SLA / IT Compliance as per process
  • Incident Mgmt. Experience on ticketing tool, Maintaining the SLA-TAT, Asset mgmt. - Inventory of Active, Stock and Scrap IT Assets.
  • Problem mgmt.- Understanding & Analysis of RCA, Tracking of Recurring incidents and preventions to avoid.
  • Vendor Mgmt. - Vendor coordination for Server, Hardware, Network, VC and Business Apps and if any others related to location.
  • Able to prepare and analysis of Dash Board, DCR Report, Asset Inventory Report

(Excel / Power point).

  • Experience in Hardware / Application troubleshooting as per below points.
  • MS Applications troubleshooting / Antivirus / Data Backup Application & other business applications, Awareness about VM, Network Devices including Switches, Router, MPLS, Firewall.
  • Experience on VC setup/ Check up
  • Can able to Manage 2-3 Engineers Team
  • Maintaining IT Administration and Documentation as per Client process.


Thanks & Regards,

Janaki. R

9940422535

Email ID : janaki.ranganathan@techserve.co.in






Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Precision Techserve Private Limited

The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of Indias premier sources for IT products, support services and solutions. Established in 1996, Precision provides Biometric, IoT, Cloud & Systems Integration solutions and IT Infrastructure Management Services. Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2200+ strong team of experienced and skilled certified pre-sales, sales & technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers.

View Contact Details+

Contact Company:Precision Techserve Private Limited

Address:No 22. Habibullah Road, T Nagar 600017 , Chennai, , , Chennai, Tamilnadu, India

Website:https://www.precisionit.co.in/

Salary:

Not Disclosed by Recruiter

Role Category:

Technical Support

Role:

Customer Support Engineer/Technician

Employment Type:

Full Time, Permanent