Desktop & printer field Support

From 1 to 3 year(s) of experience
₹ 50,000 - 1,50,000 P.A.

Job Description

Roles and Responsibilities

Job Description




  • nowledge of Basic Networking.
  • Computer and analytical skills.
  • Prior experience in the maintenance and repair of printers manufactured by HP, Brother, Lexmark, Okidata, Xerox.
  • Possess excellent customer service and communication skills.
  • Complete all administrative aspects of the job on time and error-free.
  • Provide accurate feedback with close call information, parts usage reporting and customer meter readings.
  • Must be able to problem solve, conduct is written and verbal communication, read and comprehend technical information.
  • Ability to lift and carry 50 pounds. Pull, lift, reach and transport equipment parts and boxes.
  • Trouble shooting of all types of Hardware (Desktop/Laptop/Printers), software application & Networking problems.
  • Creating new user accounts, password resets, group policy, logon scripts and managing file shares within the Active Directory environment.
  • Installation and configuration of Windows/Linux based operating systems & Patch management, software update and monitor the system status and unwanted software.
  • Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & Lotus note. Taking Regular data & mail backup of MS outlook (PST files).
  • Configuring & troubleshooting of Desktop/Laptops for L2 level & Managing data backup and recovery.
  • Configure & Troubleshooting of TCP/IP settings & connectivity problems for client computers and add them to domain.
  • Exposure in Active Directory user creation & deletion
  • Managing windows server 2008R2,2012R2 and 2016 Active Directory services, configuring windows servers & Installing different roles on the server.
  • Installation and Managing Windows patches for client systems and servers.
  • Installation, Configuration and Monitoring of virus issues through Symantec, McAfee & Kaspersky Endpoint Protection antivirus.
  • Installation and configuration of physical server - RAID Servers
  • Responsible for monitoring, maintenance, and support of Windows Server 2007/2008/2010/12 R2/ environments & managing Physical servers.
  • Basic Knowledge of VMware and Ms exchange.
  • Installation and configuration of VPN clients such as Cisco, Juniper.
  • Managing team of Desktop engineers and coordinating them close the Users tickets within SLA.
  • Maintaining Asset Management life cycle through IMAC process & should be strong in Excel.
  • Managing & Coordinating with direct, in direct and AMC vendors as per industry need for the materials and addressing vendor invoice / PO related queries

  • Interested candidate send your resume
  • kalyani.sahoo@precisionit.co.in
  • call on - 7358079777


Perks and Benefits



Education

UG:Any Graduate

Company Profile

Precision Techserve Private Limited

KALYANI SAHOO

KALYANI.SAHOO@PRECISIONIT.CO.IN

7358079777

Company Info
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View Contact Details+

Contact Company:Precision Techserve Private Limited

Address:22,SENAI THALAIVAR MALLIGAI, HABIBULLAH ROAD,T NAGAR, Chennai, Tamilnadu, India

Salary:

50,000 - 1,50,000 P.A.

Role Category:

Hardware

Role:

Hardware Installation & Maintenance

Employment Type:

Full Time, Permanent