Walk in drive for Service Desk Executive on 10th&11th in Mumbai.

1 - 2 Years

Job Description

Mega recruitment drive for System Engineer position on 10th & 11th (Thursday & Friday) in Mumbai.

Explore Career opportunity at Precision Group, For Service Desk Executive in Vashi.

Precision Infomatic (M) Pvt. Ltd
No. 606, 6th Floor, Devararata Premises,
Sector -17, Vashi.

Landmark Axis bank ATM.

Contact Person: Janaki / Noori
Contact No: 9940422535 / 022 33918636

Registration Time: 10.00AM to 1.00PM 2.00PM to 4.00PM.
Registration URL: prism.precisionit.co.in/csrp

Designation Service Desk Executive
Role IT Service Desk
Job Location Vashi
Experience Min 6 Months to 2 Years
Nature of Job Permanent
Shift Timings General Shift

Job Description:-

Provide excellent chat and email support to resolve user tickets
Quickly identify and escalate user reported issues to the support team, lead and cross functional
Knowledge and awareness in working on any support ticketing tools
Demonstrate innovation and intuition in identifying areas requiring operational adaptation
And/or improvement
Follow strict guidelines and procedures (SLA)
Ability to follow the direction of management
Ability and willingness to quickly complete large volumes of work with high quality
Extreme low tolerance for errors
Excellent communication in English (Verbal and written)
Willing to work in rotational shift operations
All other tasks as assigned

Desired skills and experience:

Any Bachelors degree / diploma or equivalent
ITIL certification is preferred but not mandatory
Good verbal & written communication skills


Desired Candidate Profile

Please refer to the Job description above


PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Precision Techserve Private Limited

The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India's premier sources for IT products, support services and solutions. Established in 1996, Precision has a PAN India presence and provides complete IT Infrastructure Services and Solutions through its flagship company Precision Infomatic and group companies Biometric, and Techserve. Precision employees over 1700 dynamic professionals with varied skill sets.
View Contact Details+

Recruiter Name:Janaki - HR

Contact Company:Precision Techserve Private Limited


Email :janaki.ranganathan@techserve.co.in


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Role Category

Technical Support


Customer Support Engineer/Technician

Employment Type

Permanent Job, Full Time