Sr. System Engineer / IT Technical Lead For Mumbai Pathalganga

4 - 7 Years
Mumbai

Job Description

Immediate job opportunity for IT Technical Lead for Mumbai - Pathalganga.

Please find below job specification for your rereference.

Designation : IT-Technical Lead
Role End user Management

Level L2
Experience 4 year to 7 years

Nature of Job Permanent
Qualification Any Degree any Specialization

Shift timing: General Shift
Duration for Joining: Within 10 to 15 days

  • Job Profile:
  • Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
  • Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
  • Trouble shooting of all types of Hardware and software applications problems.
  • Configuring & troubleshooting of Desktop/Laptop and Printer -L2 level and managing backup and recovery.
  • Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
  • Installation and configuring of wireless Data Cards in users laptops.
  • Exposure in Active Directory user creation & deletion
  • Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
  • Trouble shooting hardware, software & networking problems.
  • User group policies creation & modification
  • Monitoring of virus issues through Symantec Endpoint Protection antivirus.
  • Regular data & mail backup of MS outlook (PST files).
  • Password creation & resetting to end users through remote desktop
  • Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
  • Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
  • Resolving tickets with in the SLA, which is raised from End User side.
  • Maintaining Assets, through Asset Management Tools.
  • Participate in an on-call rotation
  • Communicate and interact with the other team members or colleagues to ensure coordination and cross-training

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Precision Techserve Private Limited

The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India's premier sources for IT products, support services and solutions. Established in 1996, Precision provides Biometric, IoT, Cloud & Systems Integration solutions and IT Infrastructure Management Services. Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2200+ strong team of experienced and skilled certified pre-sales, sales & technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers.
View Contact Details+

Recruiter Name:Janaki. R

Contact Company:Precision Techserve Private Limited

Telephone:9940422535

Email :janaki.ranganathan@techserve.co.in

Address :No 22. Habibullah Road, T Nagar 600017 , Chennai, Chennai, Tamilnadu - 600017,India

Website:https://www.precisionit.co.in/

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Salary

Not Disclosed by Recruiter

Role Category

Technical Support

Role

Customer Support Engineer/Technician

Employment Type

Full Time, Permanent