Please find the below job specification for your reference. interested candidate kindly send your update resume following mail id:
Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8).
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion.
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification.
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop.
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express.
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools.
Design and integrate specifications for systems.
Participate in an on-call rotation.
Recommend new processes and procedures, equipment and software
Act as a senior resource for other System Engineers and for the team
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.
Salary: INR 1,50,000 - 2,50,000 P.A.
Industry: IT-Hardware & Networking
Functional Area: IT Hardware, Technical Support, Telecom Engineering
Role Category: Technical
Role: Customer Support Engineer/Technician
Employment Type: Permanent Job, Full Time