Job Opening for Desktop Support Engineer @ Thane West Location

1 - 2 Years
Thane

Job Description

Explore Career opportunity at Precision Group, For Desktop Support Engineer Position in Mumbai - Thane West Location.


Designation : Systems Engineer (L1 Desktop Support)
Role Desktop Support
Experience Min 1 year
Salary Range : CTC:15,000 & THS:11,000.
Nature of Job Permanent
Qualification Any Degree any Specialization
Duration for Joining: within 10 to 15 days
Job Location : Thane West.


Job Profile:

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1 backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools
Design and integrate specifications for systems
Participate in an on-call rotation
Recommend new processes and procedures, equipment and software
Act as a senior resource for other System Engineers and for the team
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.



Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

UG:Any Graduate

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Precision Techserve Private Limited

www.precisionit.co.in
View Contact Details+

Recruiter Name:Elizabeth

Contact Company:Precision Techserve Private Limited

Salary

INR 1,50,000 - 2,00,000 P.A.

Role Category

Technical Support

Role

Technical Support Manager

Employment Type

Permanent Job, Full Time