Job Opening for Desktop Support Engineer @ Jaipur Location (Rajasthan)

1 - 2 Years
Jaipur

Job Description

Job Profile.

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools
Design and integrate specifications for systems
Participate in an on-call rotation
Recommend new processes and procedures, equipment and software
Act as a senior resource for other System Engineers and for the team
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Precision Techserve Private Limited

www.Precisionit.co.in
View Contact Details+

Contact Company:Precision Techserve Private Limited

Salary

Not Disclosed by Recruiter

Role Category

IT Hardware

Role

System Administrator

Employment Type

Permanent Job, Full Time