Job Opening for Desktop Support Engineer @ Cochin (Kerala Location).

1 - 2 Years

Job Description

Roles and responsibilities 

Job Profile.

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8).

Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.

Trouble shooting of all types of Hardware and software applications problems.

Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery.

Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Installation and configuring of wireless Data Cards in users laptops.

Exposure in Active Directory user creation & deletion

Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

Trouble shooting hardware, software & networking problems.

User group policies creation & modification

Monitoring of virus issues through Symantec Endpoint Protection antivirus.

Regular data & mail backup of MS outlook (PST files).

Password creation & resetting to end users through remote desktop.

Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.

Resolving tickets with in the SLA which is raised from End User side.

Maintaining Assets through Asset Management Tools

Design and integrate specifications for systems

Participate in an on-call rotation

Recommend new processes and procedures, equipment and software.

Act as a senior resource for other System Engineers and for the team.

Communicate and interact with the other team members or colleagues to ensure coordination and cross-training.


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Precision Techserve Private Limited
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Contact Company:Precision Techserve Private Limited


Not Disclosed by Recruiter

Role Category

IT Hardware


System Administrator

Employment Type

Full Time, Permanent