Job Opening for Desktop Support Engineer @ Church Gate (Mumbai)

1 - 2 Years
Mumbai

Job Description

Job Profile.

Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools
Design and integrate specifications for systems
Participate in an on-call rotation
Recommend new processes and procedures, equipment and software
Act as a senior resource for other System Engineers and for the team
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Precision Techserve Private Limited

Business Portfolios:

1. Biometric Solutions
2. Internet of Things
3. Infrastructure Management Services
4. Systems Integration

Precision Group Overview:

1. Professional team ~ 2100 plus members - Pan India presence
2. Strong R&D focus
3. Expertise spans multiple verticals

Precision Evolution:

1. 1996 to 2005
Product Centric, Representing Brands, Geographic Expansion
2. 2006 to 2013
System Integrator Positioning Capability Creation
3. 2014 to 2017
Intensified R&D Clear Segment-Offering Fit
4. IoT Practice Creation
Exit non-complementing biz
5. 2018 ~

Brand Revitalization:

R&D Innovations
Digital Transformation Focus - IoT, Cloud, Biometrics,
AI Practice Initiation

Precision Offerings:

1. System Integration -Data Centers, Networking, Security, Servers & Storage, Software Solutions, Cloud Solutions & End User Computing
2. Infrastructure Management -End-user Support, Datacenter | Cloud Support, Network Management & Security Management
3. Biometrics & IoT - Sensors, Hardware Design & Integration, Embedded Software Development, Ancillary Applications, Algorithms, Enterprise IT Integration & Manufacturing.
View Contact Details+

Recruiter Name:Prem Kumar

Contact Company:Precision Techserve Private Limited

Salary

INR 1,25,000 - 1,75,000 P.A.

Role Category

Admin/Maintenance/Security/Datawarehousing

Role

Technical Support Engineer

Employment Type

Permanent Job, Full Time