Immediate job opportunity For Zonal Coordinator-Service Desk in Pune

3 - 4 Years
Pune

Job Description

 Immediate job opportunity for Zonal Coordinator-IT Service Desk in Pune (Vimman Nagar)

Please find below job specification for your reference, interested candidate kindly share your resume for following mail id: janaki.ranganathan@ techserve.co.in

Require MALE candidates only.

Opportunity Detail:

Position                        : Zonal Coordinator

Role                              : Service Desk

Nature of Job               : Permanent / Onsite

Place of posting          : Vimman Nagar

Experience                   : 3 to 4 yrs

Shift timing                   : General Shift

Notice period               :  Immediate (or) with in 30 days

 

Job Description:

  • 1) Should be able to handle two zone and manage the team as well.
  • 2) Co-ordination part should be strong
  • 3) Should be aware of work allocation on day today basis
  • 4) Should be plan for resource management to arrange the backup support.
  • 5) Should be Interact with Lead regularly for the review.
  • 6) Strong experience in ticketing tool process.
  • 7) Strong experience in Incident Management ,  SLA Management & Vendor Management.
  • 8) Should be able to prepare Documentation and analyse call reports.
  • 9) Should be aware of Asset Management and process.

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Precision Techserve Private Limited

The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India's premier sources for IT products, support services and solutions. Established in 1996, Precision provides Biometric, IoT, Cloud & Systems Integration solutions and IT Infrastructure Management Services. Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2200+ strong team of experienced and skilled certified pre-sales, sales & technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers.
View Contact Details+

Recruiter Name:Janaki. R

Contact Company:Precision Techserve Private Limited

Telephone:9940422535

Email :janaki.ranganathan@techserve.co.in

Address :No 22. Habibullah Road, T Nagar 600017 , Chennai, Chennai, Tamilnadu - 600017,India

Website:https://www.precisionit.co.in/

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Salary

Not Disclosed by Recruiter

Role Category

Technical Support

Role

Customer Support Engineer/Technician

Employment Type

Full Time, Permanent