Designation Systems Engineer
Role Desktop Support
Experience 1 to 3 yrs
Nature of Job Permanent
Qualification Any Degree any Specialization
Duration for Joining: within 10 to 15 days
Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1 backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Desired skills and experience:
Any Bachelors degree / diploma or equivalent
Willing to work under 24/7 support
Provide user support to quickly diagnose and resolve desktop issues
Desired Candidate Profile
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Precision Techserve Private Limited
Contact Company:Precision Techserve Private Limited
Address :No 22. Habibullah Road, T Nagar 600017 , Chennai