Hiring For Desktop Support -Chennai

1 - 3 Years

Job Description

Job Systems Engineer
Position Desktop Management
Support Level L1
Function Type End-user computing
Job Locations Chennai,
Education 10th, 12th, UG(B.E ) No Backlogs
Certifications MCP, MCSE & CCNA
Working Timings 9.00 AM to 6.00 PM (Monday to Friday)
Shift General
Experience 1 to 3 yrs
Costing CTC: 12487AND THS: 9500
External BGV Yes
Documents 10th, 12th, UG(B.E ) & Current Company Offer ,Last 3 months Payslip & Relieving
Walkin Drive on 11-July-19 to 12-Jul-19(Thursday to Friday)
Venue details:
Precision Group
No. 22, 1st Floor, Habibullah Road, T.Nagar, Chennai 600017

Land mark :nearby Nadigar Sangam
Gangai Karai Puram

Requirement Immediate

Job Profile
Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)
Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup.
Trouble shooting of all types of Hardware and software applications problems.
Configuring & troubleshooting of Desktop/Laptops for L1, L2 & L3 levels & Managing backup and recovery.
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Installation and configuring of wireless Data Cards in users laptops.
Exposure in Active Directory user creation & deletion
Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
Trouble shooting hardware, software & networking problems.
User group policies creation & modification
Monitoring of virus issues through Symantec Endpoint Protection antivirus.
Regular data & mail backup of MS outlook (PST files).
Password creation & resetting to end users through remote desktop
Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Resolving tickets with in the SLA which is raised from End User side.
Maintaining Assets through Asset Management Tools
Design and integrate specifications for systems
Participate in an on-call rotation
Recommend new processes and procedures, equipment and software
Act as a senior resource for other System Engineers and for the team
Communicate and interact with the other team members or colleagues to ensure coordination and cross-training
Desired skills and experience
Any Bachelors degree / diploma or equivalent
Certification or knowledge in ITIL
Willing to work under 24/7 support
Provide user support to quickly diagnose and resolve desktop issues
At least 12 to 24 months experience in a similar Desktop support role
Good verbal & written communication skills

About us
Precision Group Overview
1. Professional team 2100 plus members - Pan India presence
2. Strong R&D focus
3. Expertise spans multiple verticals
Precision Offerings
1. System Integration -Data Centers, Networking, Security, Servers & Storage, Software Solutions, Cloud Solutions & End User Computing
2. Infrastructure Management -End-user Support, Datacenter | Cloud Support, Network Management & Security Management
3. Biometrics & IoT Sensors, Hardware Design & Integration, Embedded Software Development, Ancillary Applications, Algorithms, Enterprise IT Integration & Manufacturing.
Business Portfolios
1. Biometric Solutions
2. Internet of Things
3. Infrastructure Management Services
4. Systems Integration

For more information on Precision, please visit our corporate website at www.theprecisiongroup.in

Perks and Benefits 

Best in the industry


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Precision Techserve Private Limited

The Precision Group is an INR 250 Crore IT Group with its corporate office in Chennai, India and is one of India's premier sources for IT products, support services and solutions. Established in 1996, Precision provides Biometric, IoT, Cloud & Systems Integration solutions and IT Infrastructure Management Services. Precision adopts a consulting approach to address the needs of clients and has a very strong R&D and IP creation focus. With a PAN India presence and a 2200+ strong team of experienced and skilled certified pre-sales, sales & technical personnel, Precision strives to deliver value to its clients, leading to the creation of a large and loyal base of delighted customers.
View Contact Details+

Recruiter Name:Mathimaran

Contact Company:Precision Techserve Private Limited




Not Disclosed by Recruiter

Role Category

Technical Support


Customer Support Engineer/Technician

Employment Type

Full Time, Permanent